Conflict Management (2)

By: Santi Chacon
Denver, Colorado
Business Coach

You Are All They Think and Talk About!

Repeat the statement to yourself : 'Everyone Knows!' like a MANTRA because they do. Everything is out in the open because you are not really good at hiding it; constituents will nod and smile to your face and placate while acknowledging your incompetencies in gossip sessions. Even your 'yes' man and woman will complain about you when you are not meeting expectations. The harder you attempt to cover inadequacies, insincerity, and your lack of emotional intelligence the more it will show. They will TALK!

Because everyone knows everything, leaders are obligated to respond to their people with authenticity, which infers humility. The temptation is to lean on the same skills and ambition that wrought success in the first place.  The truth of the matter is you can't force people to excel or to be intelligent. Soft skills are needed to continue the journey.

Your core competency needs to moved from tactical skills, ambition, and self-service toward emotional intelligence, strategy, and servant leadership.

Once you have an understanding of who you need to be in light of this ideal and create a plan of execution for developing new skills, you will manage conflict congruently.

No comments: